Privacy Policy
Privacy Policy – Epping Smiles
At Epping Smiles, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our dental practice, contact us, use our website or engage our services.
Information we may collect
Depending on your interaction with us, we may collect information such as:
- Your name and contact details
- Date of birth and relevant demographic information
- Medical and dental history
- Information relating to your dental treatment
- Appointment and billing information
- Information you provide when contacting us or completing online forms
- Website and technical information where applicable
How we use your information
We may use your personal information to:
- Provide and coordinate dental care
- Manage appointments and communicate with you
- Maintain accurate clinical and administrative records
- Process payments and accounts
- Contact you regarding your treatment or appointments
- Respond to enquiries and requests
- Meet our legal and regulatory obligations
- Improve our services and patient experience
Protecting your information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
Your information may be stored electronically or in other secure formats. Access to clinical information is limited to authorised personnel who require it for legitimate professional or administrative purposes.
Disclosure of information
We may need to disclose relevant information to other healthcare professionals involved in your care, laboratories, service providers or other parties where necessary to provide services to you or where required or permitted by law.
We will not sell your personal information.
Accessing your information
You may request access to personal information we hold about you and, where appropriate, request that inaccurate or incomplete information be corrected.
If you have questions about how your information is handled or would like to make a privacy-related request, please contact Epping Smiles.
Privacy enquiries
Epping Smiles
802 High Street, Epping VIC
Email: info@eppingsmiles.com.au
This Privacy Policy may be updated from time to time to reflect changes to our practices, services or legal requirements.
Enquire Now
Epping Smiles is a brand new dental clinic with extensive knowledge and years of experience in dental practice. Located in an undisclosed area, the clinic aims to provide dental services using modern technology at an affordable price.
Working Hours
Mon to Wed: 9am to 6pm
Thu: 9am to 8pm
Fri: 9am to 3pm
Sat, Sun: 9am to 2pm (By Appointment Only)